hello DAI is a sassy brand of handmade jewelry by our own design.
Do you have a particular taste? Do you always find what you have in mind? Are you fussy about the materials you like? Same here!
That’s the main reason hello DAI was born. We could never find what we were looking for and we are truly fussy about almost everything. So now we are creating jewelry with our own distinct signature. hello DAI’s mission is to let you sparkle and shine. That’s what DAI means in Japanese. The sign in our logo is the kanji for DAI.
If we are not designing at hello DAI jewelry we are constantly roaming the globe for hidden treasures. On the lookout for that special extra. Our goal is to make pieces that are not mainstream; we strive to use original materials, either new or vintage. Our subtle beauties will allow you to wear multiple styles. So you can take the stage instead of your jewelry.
We use leather, sterling silver and (rose)gold and silver filled, copper, liberty cord and trimmings embellished with precious stones and pearls.
The leitmotif of our collections is a mixture of textures and styles. We love to combine rough and elegant, vintage and new, bulky and slim, or soft and butch. It automatically turns out in an exciting en hip piece of art. Usually you can discover a little wink that makes you smile.
hello DAI is designed and created by Marike and Nicolette in Amsterdam.
*** Thank you for stopping by and checking out our shop and work. ***
Listed below are our shop policies. If you have any questions, please convo us.
Accepted payment methods
Returns & exchanges
Payment
We prefer PayPal. If you have other preference, please let us know and we’ll see what we can do.
We generally expect payment within 3 days, unless you convo us with your particulars. Otherwise we are likely to re-list the item.
Shipping
We will ship within 2 (working)days after payment cleared. We’ll send you an e-mail when the package was shipped.
Your purchase will be send by standard mail. If you prefer insurance, contact us for an upgrade.If you like insurance you can choose for: ensured to a value of € 50 or up to a value of €500. Let us know BEFORE you purchase your item. The fee for registered, insured mail is €10 for Europe and €16 for everywhere else.
hello DAI jewelry will be very carefully packaged to ensure safe arrival. hello DAI can not be held responsible for damage which has occurred during transport.
Please make sure hello DAI has the right shipping address (default: Etsy address). Losses due to an incorrect address are not refundable.
Duties, import taxes and customs fees are NOT included in the item price or shipping charge. These are the responsibility of the buyer.
Additional policies and FAQs
* If you have any questions, please contact us. Small alternations are always possible: maybe you prefer a smaller bracelet, personalise or add a charm or wire wrapped gemstone. hello DAI is also open to special wishes, small series for special occasions. Together we can make the perfect piece(s).
* If the item you bought is a gift for someone and you would like to include a personal note and/or no receipt, let us know during checkout or convo us.
* We put great effort into our photography and try to be as accurate as possible on account of the colors in our pictures (We use a calibrated monitor). Please bear in mind that colors may vary across platforms and different types of monitors.
* Please leave feedback, but no negative feedback before resolving any issue with us.
* As all the materials we use are natural and authentic, there can be a variation in color, structure, size etc.
Try to tend to your jewelry with care.
They are made to last, but are vulnerable. So best not wear it as you sleep.
If you don’t wear the item keep it tucked away to keep it from oxidizing.
Also always put on your jewelry last when getting dressed. Especially be careful when using perfume or hair spray. Most gems will deteriorate and pearls will loose their luster for sure.
You can clean your jewelry by using luke warm soapy water (add a tiny bit of detergent) and a soft dry cloth, or use special jewelry cleaner. But make sure you read the instructions before use.
All items are conceived, designed and created by hello DAI ©.